Ethics & compliance

Version 1.0 · 22 October 2026 · Draft for formal adoption. Scope: MENSCH and relevant related legal entities, in accordance with contracts and applicable law.

1. Our principle

MENSCH expects lawful, fair, professional, and responsible conduct. No deadline, revenue, or client demand justifies fraud, discrimination, misuse of data, or breach of law.

2. Scope of application

The principles apply to management, employees, associates, and subcontractors to the extent connected with the engagement. Suppliers commit to appropriate standards through contracts.

3. Human rights and work

Forced labour, human trafficking, unlawful child labour, abuse, and discrimination are prohibited. Lawful working conditions, safety, dignity, and rights to report irregularities are respected.

4. Equality and harassment

Decisions are made on objective criteria. Sexual harassment, bullying, threats, and retaliation are not acceptable, including in digital communication.

5. Anti-corruption

Bribes, hidden commissions, payments for improper influence, and use of intermediaries to circumvent prohibitions are prohibited. Gifts and hospitality must be lawful, proportionate, and documented.

6. Conflict of interest

Private, financial, and family interests that may affect a decision must be disclosed. The affected person is recused from decision-making when needed.

7. Tenders and donors

Bid rigging, falsified references, concealment of connections, double funding of ineligible costs, and inaccurate reporting are prohibited. Funder and public procurement rules are respected.

8. Financial integrity

Transactions must be genuine, approved, and accurately recorded. Fictitious invoices, concealed payments, or deliberately inaccurate reports are not permitted.

9. Sanctions and partners

Relevant international business is subject to sanctions checks and partner risk assessment when required. Knowingly assisting circumvention of applicable restrictions is prohibited.

10. Confidentiality and IP

Trade secrets, code, contracts, data, and intellectual property rights are protected. Third-party materials are used in accordance with licences.

11. Responsible technology

Solutions are developed with regard to security, accessibility, privacy, and possible harmful consequences. Deliberate creation of misleading or unlawful functionality is prohibited.

12. AI ethics

AI outputs are verified. Unauthorised processing of confidential data, discriminatory automation, concealed presentation of AI content where that would mislead, and misuse of generated materials are not permitted.

13. Safeguarding and PSEA

In work with children and vulnerable groups, exploitation and abuse are prohibited. On humanitarian projects, relevant user protection requirements and prohibitions on sexual exploitation and abuse apply.

14. Political neutrality

Company resources are not used for unlawful political financing. Personal views do not represent the company's position without authorisation.

15. Environment

Rational use of energy, extending equipment life, responsible disposal of electronic waste, and efficient software are encouraged. Claims about environmental impact must be verifiable.

16. Reporting and protection

Suspected breaches are reported to hi@mensch.rs or channels provided by law. Reports are handled confidentially and impartially; retaliation for good-faith reporting is prohibited.

17. Investigation and consequences

Reports are recorded, assessed, and handled with the right of involved persons to present facts. Measures may include process corrections, training, disciplinary action, or termination of cooperation, in accordance with law.

18. Governance

Management is responsible for implementation, training, and periodic review. This document supplements but does not replace the detailed Code of business conduct and ethics.

Document management

Responsible party: management of the relevant legal entity. Review: at least once a year. Effective date: date of formal adoption. Contact: hi@mensch.rs.