Previously
- Purchase verification through an administrative process.
- Individual processing of registrations.
- Manual sending or approval of access information.
- More organisation team time for routine tasks.
PROSHIP · CASE STUDY
From ticket purchase to a professional network.
ProSHIP connects SHIP festival professional participants and gives them access to a digital music industry community. For organisers we built a system that links participant registration with ticket sales and reduces repetitive administrative steps.
Challenge
The ticket is bought. Access still waits for approval.
Professional participant registration previously required manual purchase verification, data processing, and sending access information. Each new participant added administrative steps.
During intensive ticket sales, especially before the festival, such a process further loads the organisation team and extends time to platform access.
Solution
We connected purchase and access.
We developed ProSHIP on MenschOS and connected it to the Entrio ticket sales system. When a relevant purchase is recorded, the integration enables processing of data needed for registration and access to the professional platform.
The user receives an email with access information, while organisers have an overview of registered participants through administration.
User flow
Five connected steps
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1
Purchase
The participant buys the appropriate ticket through Entrio.
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2
Recording
The system receives data about the relevant purchase.
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3
Registration
Data are processed and a user account is opened or linked.
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4
Notification
Access information is sent to the participant by email.
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5
Platform
The participant accesses their ProSHIP account and professional community.
Before and after
Fewer steps between purchase and access.
With ProSHIP
- Linked purchase and registration data.
- Automated processing in the standard flow.
- Email communication tied to the access process.
- Central overview of registered participants.
Features
What we built
Entrio integration
Connecting ticket data with participant registration.
Access management
Activation and administration of professional participant accounts.
Email notifications
Delivery of information needed to access the platform.
Professional profiles
Digital identities of participants within the community.
Administration
Overview and management of registered users through MenschOS.
Analytics
Insight into registrations and activity within implemented modules.
ProSHIP in practice
Screen overview
Result
Organisers run the event. The system handles routine.
By linking ticket sales and the professional platform we simplified participant registration. Standard steps are handled automatically by the system, while the organisation team keeps overview and control over accounts.
ProSHIP thus supports growth of the professional community without every new registration going through the same manual procedure.
Next step
One process. Less manual work.
When existing tools connect into a meaningful system, day-to-day work becomes simpler. We build integrations and applications tailored to real processes.
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